1. Introduction & Corporate Structure
Streamora ("we", "us", "our") is a premium streaming platform. We are committed to protecting the privacy of our users and visitors. This Privacy Policy explains what information we collect, why we collect it, how we use it, how we share it, and your rights. TRIRATNA ENTERPRISES is our parent company.
2. Scope & Acceptance
This Policy applies to all interactions with our website and services (subscriptions, account management, support, preferences). By using our website or subscribing to our service you accept this Policy.
3. Information We Collect
Information you provide:
- Name, email, phone number
- Billing and subscription details
- Account preferences and viewing history
- Device information for multi-device support
- Messages to support
Automatically collected:
- IP address, device/browser details
- Content viewed, watch history, timestamps
- Cookies and analytics data
- Referral URL and usage patterns
4. How We Use Information
We process personal data to: (a) create and manage subscriptions and accounts; (b) deliver streaming services and content; (c) communicate service updates and support; (d) prevent fraud and verify identity; (e) comply with legal and tax obligations; (f) improve our services via analytics; (g) send promotional content only when you opt-in.
5. Sharing & Disclosure
We do not sell your personal data. We may share data with service providers who help us operate the service or when required by law.
6. Security
We implement reasonable security measures to protect your data, but no internet transmission is completely secure.
7. Your Choices
You may access, update, or delete your account information by contacting our support team. You can also control certain communications preferences and opt out of marketing emails.
8. Children
Our service is not intended for children under 13. We do not knowingly collect information from children under 13.
9. Corporate Information & Contact Details
Operating Entity:
- Platform: Streamora
- Parent Company: TRIRATNA ENTERPRISES
- Privacy Officer: support@jkhub.in
Grievance Officer
- Email: support@jkhub.in
- Response Time: Within 48 business hours
10. Escalation Process
All privacy-related queries should be directed to our support channels. We will acknowledge queries within 48 business hours and aim to resolve complaints within 30 days.
If you have questions about this Privacy Policy, please contact us at support@jkhub.in.