1. Overview & Corporate Responsibility
All subscription purchases on Streamora are subject to this Refund Policy. Streamora maintains responsibility for all refund decisions and customer service resolutions. By subscribing you acknowledge and accept our refund terms.
2. Subscription Charges
Subscription fees are charged in advance on a periodic basis (e.g., monthly). By subscribing you authorize recurring billing until you cancel. Prices exclude applicable taxes which will be charged as displayed.
3. Cancellation & Refunds
You may cancel at any time. Refunds are issued at our discretion and subject to the terms stated here. Generally, we do not offer refunds for partial billing periods. Upon cancellation, your access will continue until the end of your current billing cycle.
4. Exceptional Cases
If there is a service outage, technical error, or billing error, contact support and we will review and, if appropriate, provide a refund or credit.
5. How to Request a Refund
Contact support at support@jkhub.in with your account details and reason for refund. We will respond within a reasonable timeframe.
6. Corporate Information & Contact Details
Operating Entity:
- Platform: Streamora
- Parent Company: TRIRATNA ENTERPRISES
- Support Email: support@jkhub.in
Grievance Officer
- Email: support@jkhub.in
- Response Time: Within 48 business hours
7. Escalation Process
All refund-related queries should be directed to Streamora support. We will acknowledge queries within 48 business hours and aim to resolve complaints within 30 days. For escalated matters, contact support directly via the channels above.
For questions about this Refund Policy, reach out to our support team at support@jkhub.in.